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  1. What Is IT Infrastructure Library (ITIL)? | IBM

    ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT services by …

  2. ITIL - ITIL

    The 'library' itself continues to evolve, with version three, known as ITIL v3, being the current release. This comprises five distinct volumes: ITIL Service Strategy; ITIL Service Design; ITIL Service …

  3. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT …

  4. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to standardize their …

  5. What is ITIL? A guide to the IT Infrastructure Library - TechTarget

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a …

  6. What is ITIL? Your guide to the IT Infrastructure Library - CIO

    Jun 3, 2025 · ITIL has always focused on integrating IT into the business — something that’s become increasingly important as technology becomes vital to every business unit.

  7. What Is ITIL? Core Principles & Best Practices | Atlassian

    What is ITIL? ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  8. What is ITIL? A Guide to the ITIL Framework | IT Glue

    Feb 29, 2024 · ITIL, or IT Infrastructure Library, is a framework designed to optimize IT service management. It provides a set of practices for aligning IT services with the needs of the business, …

  9. What is ITIL? A Guide to the Backbone of ITSM - LogMeIn

    The ITIL or Information Technology Infrastructure Library is a globally recognized framework that provides a comprehensive set of best practices for IT service management (ITSM).

  10. Information Technology Infrastructure Library (ITIL) - EBSCO

    The Information Technology Infrastructure Library (ITIL) is an internationally recognized set of best practices for information technology (IT) service management.